CLICK HERE FOR THOUSANDS OF FREE BLOGGER TEMPLATES
Showing posts with label Complaint. Show all posts
Showing posts with label Complaint. Show all posts

Tuesday, July 08, 2008

Plagiarism incident update - EDson Financial Group

Monday morning I faxed my VeRO forms to eBay regarding the three reviews of mine that EDson Financial Group plagiarized. Monday night I received an email from eBay asking for more detail concerning the issue. I replied this morning with links to where I’d posted my reviews at Amazon and where EDson posted their stolen copies of them at eBay.

So far, I’ve heard nothing more from eBay and the reviews are still up at eBay.

In my reply with the additional detail, I urged eBay to examine all of this member’s activity, as the issue extends far beyond my three reviews, and has a current count of 223 reviews, all of which appear to be plagiarized.

Meanwhile, more and more bloggers are spreading the word regarding this issue:

Dear Author
Smart Bitches, Trashy Books
Kathleen’s Book Reviews
Ramblings on Romance, etc.
Cheryl’s Book Nook
A Chair, A Fireplace & A Tea Cozy
School Library Journal
Lurv à la Mode
Popin's Lair
Jem’s Thoughts

My blogs – Although each blog post is identical, they may have different comments. I’m posting links to each so it is easy for interested readers to find them and read others’ comments on the issue.

Wild on Books
Jennifer A. Ray (Wordpress blog)
Jennifer A. Ray (Blogger blog)
MySpace blog – Jennifer Ray
MySpace blog – Wild on Books

I’ll update this list as I learn of more blogs on this subject.

Take care, everyone!

Jennifer A. Ray
www.jenaray.com
www.wildonbooks.com
www.messageboard.wildonbooks.com

Wednesday, December 12, 2007

Murphy's Law and Smoke Detectors

For years, every single time the battery dies in my smoke detector at home, it is the middle of the night while I am trying to sleep. So of course it starts that intermittent beeping while I am peacefully slumbering - make that WAS peacefully slumbering.

They need to make a smoke detector that warns you ahead of time when the battery is losing its juice and only sounds its little battery alert during daytime hours.

Of course, I guess I could always be proactive and change that battery before it dies. Yeah, right. Like I'll really remember to do that! LOL *shakes head at self*

Jennifer Ray
http://www.jenaray.com/

Sunday, December 09, 2007

Annoying internet habits...

Internet etiquette. Some understand it, some don't, and others just don't care. But good internet etiquette can make a difference as to whether people pay attention to what you have to say or not. And in this day and age with broadband internet granting a potentially worldwide stage to anyone who has something interesting to say, 'competition' can be fierce.

So why would we pay attention to the person with annoying internet habits over the person with good etiquette when both have something of equal interest to share with us? We don't.
Plus, remember what our parents always said - you only have one chance to make a good first impression. On the internet, your written word and your etiquette are the only tools you have to make that first impression.

I would much rather read a musing from the blogger who utilizes good grammar, punctuation and capitalization skills over the person who chooses to type nearly illegible text with no punctuation, all caps, and numerous grammatical errors.

Here are some of my top annoyances on the internet. Feel free to reply with some of your own.
All venues

**Using all capital letters. As the internet's form of 'shouting', it is just plain rude, at worst. At best, it is pure laziness and is hard for the eyes to look at for very long.

**Using only lower case letters. While it doesn't have the same 'rude' connotation that capital letters do, it is equally difficult to read, as the lack of break in characters is monotonous. And again, it is laziness on the typist's part. Unless, of course, their shift and cap keys are broken. It also has the effect of implying the typist doesn't believe anything they have written has any importance, denoted by the lack of capitalization. If you don't think what you wrote is important, why should we read it?

**Poor spelling & typos. Everyone makes a few, it happens and it is OK in personal internet communications (not business!). But an overabundance of them implies a lack of education, intelligence, or apathy towards what you are saying. Again, if you don't care, why should I?

**Rampant internet slang. U no wut I mean. 2 many shortcuts in ur text makes it hard to read and again diminishes what you are saying. These shortcuts are really only suited for venues that are limited in characters, like text messaging. LOL, I had to stop typing in shortcuts a third of the way through that second sentence - I was annoying myself just doing it!

Email

**It drives me nuts when people send an email with no subject line. It makes it fun to try and find that email later when I want to look at it again. And it diminishes the importance of your email if you didn't even see fit to title it.

**People who reply to all on announcements. You know what I'm talking about. You are at work, they send out an announcement about a system being down, a change to employee insurance, whatever - and a dozen or more of the fools on distribution reply to all with inane comments or questions that didn't need to go to the whole distribution group. Then it snowballs as even more reply to all with pleas to "Take me off this list!" and the like instead of replying to just the offenders.

**Forwarded email jokes, inspirational messages, etc. I like a lot of these as well as the next person, but if that is all you ever send me without ever sending a personal note, I'm going to start feeling like just another name in your distribution group, like you feel as if you are winning somehow the more people you can forward this stuff too. And one or two of these forwarded emails in the same day is plenty.

Those people who forward everything they get - often 10 or more in one day - are usually going to see my delete button before I ever even open them. Send me 1 or 2 today and then another each day over the next week or so. I will pay much better attention to your emails that way, I promise.

**If you are forwarding emails to a group of people, take out the names and email addresses from the previous email header please, and use the BCC or Blind Carbon Copy for the new recipients. It is just polite. Spam is often generated from forwarded lists where someone has a business, gets a forwarded list with tons of email addresses, and then adds all of these unfortunates to their spam lists. Oh yeah, and this is how one of my ex-boyfriends got my new email address too, from just such an email chain that some common friends happened to send. Nice.

MySpace

**Numerous bulletins in a short period of time are just tiresome, especially when they are posted back to back. It's a huge "Look at me!" yell, which is offputting in its seeming desperation. It also implies an extreme egotism on the part of the poster that says they think what they have to say is much more important than anything anyone else on the bulletins might have to say, since their page of posts pushes everyone else's off the front page of the bulletins window.

If you are a comedian, author, band, etc. promoting a new release, appearance, contest or the like, there are better ways to catch your fans' attention. Posting too many items simultaneously will have the undesired effect of making many of us inured to your bulletins and ignore them, or even deleting you from my friends. Why not post all the items in a blog, or multiple blogs, and then post a bulletin with a short announcment that you have news, excerpts, tour dates, etc. on your blog, providing a link to that blog page?

I pretty much delete almost anyone who abuses bulletins now, simply because I find it so irritating, and I choose not to be irritated, which requires deletion of the offenders from my own Friends list. If you are guilty of this and I haven't removed you from my Friends list, I must either really like you personally or be a big fan of your work. But I'm still tempted every time you do it...

**Bulletins that should have been blogs. Some people seem to treat the Bulletins like their own personal blog and post their every little thought as a bulletin. That's what your blog is for, and guess what? MySpace kindly includes a blog in your MySpace account. Bulletins should be for announcements, news, the occasional 'tag' type game or quiz, etc.

**Here's one of my all-time biggest MySpace pet peeves: people who bulletin post a 'friends test' to see who their 'true friends' are. You've seen these, I'm certain. The bulletin post rants on and on about how many 'fake friends' there are on MySpace - people who just go around friending everyone they can in order to bump their friends count up. Funny thing is, every time I've seen this bulletin post, it has come from someone that is a complete stranger to me, and yet they friended me! So now, after having initiated the friending with me, they are testing me to see if I am a real friend? Well, it looks like I'm going to fail this one, so I'll just do you the favor of removing you from my friends list so you don't have to trouble yourself. I'm sure you will be busy with all those deletions of the other 'fake friends' you find in the results of your little test. See? I'm just helping you along here.

Jennifer Ray
http://www.jenaray.com/

Sunday, June 03, 2007

Batteries Plus - TERRIBLE service

Between 11 AM and 12 noon on Saturday, June 2, 2007, I visited Batteries Plus at 3733 Nolensville Pike with the intention of purchasing a battery for my notebook PC. I had already called the day before to ensure the store carried the battery I was looking for.

When I called June 1, I spoke with Jason and told him I wanted the HP brand battery for my nx9600 notebook. He assured me there were several in stock. When I arrived, I had my old battery in hand, to compare with the new battery, and told the gentleman working that morning what I was there for. He grabbed the battery off the shelf and brought it to the counter. I noticed immediately that the battery was NOT the HP brand, even though I had specifically said that is what I wanted when I phoned ahead.

Still, I was willing to settle. However, the packaging for this battery did not say it was certified with my notebook model, although it listed several other models. I expressed my concern over the compatibility and the employee took the battery out of the box so that we could compare them. While the battery did seem to be the same, I was understandably nervous about placing an unsupported battery in my notebook, worried that it may damage the pc. The male employee (he didn't have a nametag) assured me it WOULD work and stated that Batteries Plus would cover it if the battery did damage my PC. I told him that was a relief, since I really didn't want to damage a $2700 laptop this way, but if Batteries Plus was willing to cover it, then I would try it.

At this point, the employee seemed to change his mind, as he started trying to convince me not to buy it. He said he would put it in his computer without a second thought, but that if I was nervous I should buy it elsewhere. I replied that I really needed the battery ASAP and if they were willing to guarantee the battery's compatibility to the point of fixing or replacing the laptop if the battery damaged it, then I was going to buy it.

I then asked him to hold the battery at the counter while I shopped through the store for some other things. I was interested in a AAA battery charger and a Power Inverter and wanted to see what their offerings were. I gathered some information about both, and then returned to the counter to purchase the $150 battery. There was now another customer in line, and I waited patiently for my turn, even though the gentleman who had previously waited on me was taking what seemed to be an inordinate amount of time to replace a watch battery. Still, I waited in line almost 10 minutes.

Then a 3rd customer entered the store. The gentleman who had previously waited on me IMMEDIATELY called a female employee from where she was working on something and asked her to wait on the 3rd customer. Since they had not offered to have her ring me up in the 10 minutes I'd been waiting in line behind the other customer, I assumed she was simply going to help the 3rd customer find what he needed and he would wait in line behind me to check out. Imagine my frustrated surprise when she found his battery and then took him to the register to ring him up!!! At that point, I was veritably insulted.

These two had now made it plain that my $150 purchase was not wanted and my business was not important to them. I pointed out that I had been waiting in line for some time, and that if she could ring up sales, she should have already rung mine up. The gentleman said he thought I wasn't going to buy anything. I answered that I had already told him I was going to buy the battery and asked him why did he think I'd been waiting in line for the last 10 minutes if I wasn't buying something or didn't need something???

He again seemed intent on trying to talk me out of the purchase, and I repeated that I needed the battery ASAP. I also told him that I was very insulted by the treatment I'd suffered at their hands and I would have walked out already had I not needed the battery immediately. At that point, he gave me a look of smug spite, cancelled the sale in the register, and refused to sell me the battery.

I am amazed at the way this employee treats customers, and while the woman that was working was not actively rude to me, she should have rung me up sooner if she had the ability to do so. She could clearly see me waiting in line from where she was working, and I hold her as responsible as him for the lack of attention to my sale. It is astounding that these two let a $150 sale walk in favor of two inexpensive watch battery sales. I can only surmise that the gentleman was lying when he assured me that the battery was certified and that Batteries Plus would cover any damage it caused to my laptop if it didn't work, since he changed his tune as soon as he heard the value of my notebook PC.

I could understand refusing the sale if I had been yelling or cursing, but I was not. I was extremely frustrated and insulted, and did not let them off the hook. I told them in no uncertain terms where they had failed in the customer service department on my sale.

Store information:
Phone: (615) 331-1551
Fax: (615) 331-1858
Address: 3733 Nolensville Pike, 37211-3301, Nashville
Manager: Rusty Cowart

Jennifer Ray
http://www.jenaray.com/